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Frequently Asked Questions about Volunteering at Fernbank

Q. How do I become a volunteer at Fernbank?
A. In order to be a Fernbank Museum volunteer, you will need to submit an application and attend an orientation session. Additional paperwork will need to be completed at your orientation session, including a background check authorization form.

Q. Who should I contact if I have more questions about volunteering?
A. Please call the Volunteer Coordinator at 404.929.6340 or email volunteer@fernbankmuseum.org    

Q. What are the benefits of volunteering at Fernbank Museum of Natural History?
A. Benefits of volunteering at Fernbank include:

  • Free entry to the museum during regular museum hours (active volunteers only; guests must purchase tickets)
  • Opportunity to earn Fernbank tickets for friends and family
  • Invitations to special volunteer appreciation events
  • 10% discounts on purchases in the Museum Store and Café 
  • Special pricing for a Fernbank membership
  • Meaningful opportunities to develop new skills, make new friends, and learn more about science and natural history
  • A chance to make a difference while having fun!

Q. Is there a dress code for volunteers?
A. Volunteers are asked to wear a uniform when volunteering unless they work away from the public
areas of the museum, such as in an office or outdoors. The uniform consists of a Fernbank nametag;
a volunteer scarf or tie (available for purchase in the Volunteer office for $20); a white shirt or blouse;
dark (black, navy or dark gray) pants or skirt; comfortable, dark-colored shoes; and a big smile!

Q. Do you offer community service opportunities?
A. Yes, please inquire by contacting the Volunteer Coordinator at 404.929.6340 or email volunteer@fernbankmuseum.org

Q. Do you have an age requirement?
A. General volunteer roles are available for individuals ages 18+. A special volunteer program is available for youth ages 13-17, through Fernbank’s education department.

Q. What is the volunteer time commitment? Will my training /orientation hours count toward my volunteer hours?
A. We ask that volunteers work 50 hours per year; this amounts to about one 4-hour shift a month. Volunteer orientations and trainings count towards total volunteer hours.

Q. Are there any volunteer opportunities for groups?
A. Yes, forest restoration volunteer opportunities are available for groups of 30 or less. These special opportunities must be coordinated at least 8 weeks in advance by contacting forest@fernbankmuseum.org.  

Q. May I volunteer in multiple roles?
A. Absolutely! We encourage our volunteers to become familiar with the various volunteer roles available at the museum.

Q. Is there a cost associated with volunteering at Fernbank?
A. Yes, all volunteers are required to purchase an official Fernbank volunteer scarf or tie for $20. A $15 for a background check fee is required for individuals completing court mandated community service.

Q. Where can I keep my belongings during my volunteer shift?
A. The restrooms on Staff Level contain full-size lockers for your coat and valuables while working. You will need to bring your own lock and empty the locker at the end of your shift. Lockers are available on a first-come, first-served basis.