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Employment Opportunities

Exhibits Designer, Full-Time

Job Summary
The Exhibits Designer is responsible for a range of tasks that support the museum’s temporary and long-terms exhibits program. The designer will work collaboratively with Fernbank staff and external lenders on the design and layout of various indoor and outdoor exhibits. Project responsibilities may include floor plan creation, graphic production, budget tracking, exhibit preparation and installation. The Exhibits Designer will also assist other exhibits staff with routine exhibit maintenance and repairs that ensure safety and a positive guest experience.

Essential Functions

  • Serve as lead designer for variety of indoor and outdoor exhibits, including those presented in the museum’s 8,000-10,000 square-foot gallery
  • Work with exhibit and education staff members to create interpretive and environmental graphics
  • Participate in exhibit development and planning with museum staff as well external designers
  • Create two- and three-dimensional computer-generated designs for various exhibits and general museum projects
  • Serve as contact with suppliers, contractors and specialists working on exhibit projects
  • Research and identify materials and supplies needed for graphic production and exhibit components
  • Procure print estimates, process purchase orders and invoices, and track expenses for project budgets
  • Produce space planning layouts for exhibits in collaboration with Exhibits Department staff as well as external lenders (as needed)
  • Conduct research and acquire presentation rights for images and videos to be used in exhibits or other displays
  • Assist in the maintenance and repair of permanent and special exhibits
  • Other responsibilities as needed to support the Exhibits Department and mission of the museum

Qualifications

  • Bachelor’s degree or equivalent with emphasis in graphic design, architecture, industrial design or similar field
  • Experience in 2D and 3D design field, preferably in museum profession
  • Mastery of 3D CAD software (preferably VectorWorks) and graphic design software (preferably Adobe Creative Suite)
  • Ability to read, evaluate and create drawings for both graphics and exhibits design production.
  • Strong knowledge of materials, finishes and means and methods for both interior construction and graphic production
  • Ability to work independently and in a team environment
  • Occasional evening and weekend work required

Other Skills, Abilities and Competencies

  • High level of enthusiasm and curiosity about natural history and science
  • Highly organized with close attention to detail
  • Ability to work on and complete multiple projects simultaneously, on time and within budget
  • Curious and motivated
  • Experience working with power tools a plus

Click here for a downloadable application. (Acrobat required.)
Completed applications should be submitted along with your resume and cover letter to humanresources@fernbankmuseum.org.
Thank you for your interest in becoming part of our team.
Please review employment eligibility information available in English and Spanish before submitting your application.


Exhibits Technician, Full-Time

Job Summary
The Exhibits Technician assists in routine exhibit maintenance and production, including basic repairs, monitoring, construction, installation/deinstallation and preparation work for temporary and long-term exhibits at Fernbank. The Exhibits Technician will work collaboratively with other staff as directed to ensure exhibit components are maintained at the highest level for positive guest experiences.

Essential Functions  

  • Perform routine exhibit maintenance, including case cleaning, troubleshooting computer and video interactives
  • Perform basic repairs of physical exhibits, which may require various repair and construction techniques. When required, source parts or equipment to complete repairs
  • Assist with exhibit installation and deinstallation as directed. Including crate movement and packing and unpacking, lighting, A/V and computer component hook up, graphics and exhibit component placement
  • Assist with minor carpentry and painting jobs as required
  • Troubleshoot any electrical and mechanical that may arise in exhibits to determine cause and recommend corrective action
  • Participate in project teams and provide technical and creative advice and support
  • Maintain exhibit cases, materials, tools and spare parts inventories in well-organized manner
  • Other projects and responsibilities as needed and assigned

Required Skills

  • Experience with general construction or carpentry and painting
  • Knowledge of and general experience with AV technology repairs
  • Comfortable working with a wide variety of power tools and workshop equipment, including table saw, skill saw, router, etc.
  • Must be able to comfortably lift at least 50 pounds and climb ladders up to 20 feet high.
  • Proven expertise or work experience with emphasis on design, museum studies, fine arts, or in a related specific trade/skill. Prior experience working in a museum or gallery environment a plus
  • Valid Georgia driver's license
  • Some evening and weekend work required

Other Skills, Abilities and Competencies

  • High level of enthusiasm and curiosity about science and culture
  • Highly organized with a close attention to detail
  • Ability to work independently and as part of a team
  • Ability to work on and complete multiple projects simultaneously
  • Curious, motivated and willing to self-learn

Click here for a downloadable application. (Acrobat required.)
Completed applications should be submitted along with your resume and cover letter to humanresources@fernbankmuseum.org.
Thank you for your interest in becoming part of our team.
Please review employment eligibility information available in English and Spanish before submitting your application.


Food Service Associate, Part-Time

Job Summary
Works regularly and equally on kitchen responsibilities and line positions depending on schedule

Kitchen Responsibilities

  • Prep and make batch food quantities according to specified recipes and business needs ensuring proper taste and consistency
  • Continual chopping and dicing of vegetables for various recipes
  • Maintains proper par levels for high volume café menu items
  • Makes all sauces for line service
  • Makes chili and variety of soups
  • Maintains organized equipment cages and overall kitchen
  • Frequently organizes dry goods storage areas
  • Continually maintains organization in walk- in refrigerator and walk-in freezer
  • Assists with prep and execution for all special luncheons and events
  • Prep and execution of “Fernbank After Dark” and “Salsa Night” menus
  • Sweeps and mops kitchen floors
  • Ensures all items have been properly stored for catering crews to come in and utilize space

Line Responsibilities

  • Takes and executes orders from café guests
  • Offer positive interaction with guests
  • Maintains clean prep room and line areas throughout day and at closing
  • Gathers all utensils to execute line orders- (spatulas, knives, ladles, portion scoops, towels, and disposables
  • Sets line with adequate amounts of product for the anticipated business for the day
  • Slices tomatoes, slices and portions deli meats, washes and chops lettuces, peels eggs, etc.
  • Cleans panini press, fridge doors, gaskets and cabinet fronts at closing each day
  • Cleans and fills hotbox and line wells water levels as needed
  • Maintains organized storage cabinets and rooms associated with the café line
  • Sweeps line frequently throughout shift then mops line areas and prep room at closing

Click here for a downloadable application. (Acrobat required.)
Completed applications should be submitted along with your resume and cover letter to humanresources@fernbankmuseum.org.
Thank you for your interest in becoming part of our team.
Please review employment eligibility information available in English and Spanish before submitting your application.


Front Office Agent, Part-Time

Job Summary
The Front Office Agent will generally be the first Fernbank Museum of Natural History employee visitors encounter. It is therefore imperative that all employees in this department be polite, courteous and professional at all times. Front Office Agents must always display a genuine concern for the needs of all visitors and must be willing to exhaust all efforts to ensure that each visitor has the most enjoyable experience possible. Front Office Agents must also possess the ability to learn and maintain the museum’s cash-handling policies and procedures, as each agent is responsible for balancing sales revenue at the end of each day.

Functions

  • Selling museum, giant screen movie, annual memberships and any other special event/programs that the museum offers.
  • Providing accurate, professional and courteous service to each visitor.
  • Answering questions and directing visitors as required.
  • Maintaining knowledge of all museum programming.

Requirements

  • 1 year of face-to-face customer service skills
  • Flexibility in scheduling
  • Some evening, weekend and holiday season availability
  • 1 year of experience in cash handling and credit card processing

Skills

  • Basic computer and internet experience
  • Basic Outlook 365 skills
  • Good oral and written communication
  • Detail-oriented
  • Ability to interact well with all visitors and coworkers

Click here for a downloadable application. (Acrobat required.)
Completed applications should be submitted along with your resume and cover letter to humanresources@fernbankmuseum.org.
Thank you for your interest in becoming part of our team.
Please review employment eligibility information available in English and Spanish before submitting your application.


Member and Volunteer Associate, Part-Time

Job Summary

The Member and Volunteer Associate is responsible for providing dual department support including the data entry, phone coverage, membership sales and scheduling Fernbank volunteers.

Must be available Friday and Saturday, although work week may vary, and occasional evenings may be required. The typical schedule for this position will be between the hours of 9am to 5pm, 20 hours a week. This position is a Membership and Volunteer representative and assists in ensuring the Greeter and Theater Attendant positions are fully staffed. This position assists volunteers when necessary, processes memberships, answers the membership and volunteer phone lines, provides accurate, professional and courteous service to each guest. Non-profit experience preferred; Membership or Volunteer experience preferred; Customer Service experience preferred: Blackbaud, Raiser’s Edge or Altru a plus. Pay is $10/hour.

Major Functions

1) Assists Member and Volunteer Services

  • Data entry: Inputs new and renewing memberships in Altru constituent database
  • Answers the main membership information phone line
  • Answers general questions about membership prices and benefits
  • Processes new and renewing memberships over the phone
  • Answers questions from the Visitor Services Member’s Express Line
  • Processes online membership sales
  • Provides good customer service to members, guests and volunteers
  • Handles customer concerns and complaints in regard to membership
  • Makes sure all sign holders in the lobby and by the volunteer station are stocked with brochures and rack cards
  • Helps with lobby traffic as needed by handing out member tickets, greeting in lobby, etc.
  • Processes gift memberships and mails gift packets
  • Ensures volunteers are in place at Greeter and Giant Screen Theater stations. If volunteers are not in place by opening, may need to contact other volunteers or fill-in for missing position
  • Answers Volunteer phone line
  • Answers general volunteer questions
  • Makes volunteer assignments or changes in Volunteer Signup
  • Calls volunteers to help fill schedule when needed

Requirements

  • Must be available weekends; Must have flexible availability
  • Database management experience
  • Able to work weekends/holidays

Skills and Attributes

  • Exceptional written skills with the ability to express information clearly, concisely and with precision
  • Affinity for working in a team environment and facilitating positive two-way communication
  • Ability to work within a complex institution with all levels of leadership, staff, volunteers and donors
  • Highly organized with close attention to detail
  • Works well under pressure and deadlines
  • Ability to manage multiple projects
  • Curious, motivated, self- starting and willing to learn

Click here for a downloadable application. (Acrobat required.)
Completed applications should be submitted along with your resume and cover letter to humanresources@fernbankmuseum.org.
Thank you for your interest in becoming part of our team.
Please review employment eligibility information available in English and Spanish before submitting your application.


Museum Store Sales Associate, Part-Time

Job Summary
Responsible for the timely processing of all sales in an efficient and friendly manner. Contributes to the efficiency of daily operations and the creation of the proper atmosphere for a successful and profitable store.

Major Functions

  • Provide excellent customer service by demonstrating friendly and helpful service to all visitors and employees
  • Work closely with store staff and volunteers to ensure excellent visitor service standards by maintaining good communication skills
  • Process all sales transactions quickly and accurately
  • Be knowledgeable about all items sold in the store(s)
  • Resolve register related problems in a timely manner
  • Open and close the store(s), including making daily deposits and reports

Other Functions

  • Maintain proper merchandise display, store cleanliness, and adequate stock
  • Aid in keeping store management informed as to merchandise and supply needs
  • Provide input regarding appropriate and timely solutions to conflicts and problems
  • Make appropriate decisions in the absence of Store management
  • Help with taking physical inventory
  • Perform other store-related functions as needed

Experience Requirements

  • High school diploma
  • Some college preferred
  • Cash handling experience
  • Customer service experience

Skills and Attributes

  • Capable of maintaining a positive and friendly attitude in order to provide excellent customer service
  • Ability to operate a cash register

Click here for a downloadable application. (Acrobat required.)
Completed applications should be submitted along with your resume and cover letter to humanresources@fernbankmuseum.org.
Thank you for your interest in becoming part of our team.
Please review employment eligibility information available in English and Spanish before submitting your application.


Security Officer, Part-Time

Summary
This position is under the direct supervision of the Security Chief, Assistant Manager of Security and when appropriate, the Security Shift Supervisor. As a member of the Security Department, this individual is responsible for the protection, safeguarding and security of all Fernbank Museum of Natural History guests, patrons, staff, volunteers, collections and assets. Both full-time and part-time positions are available.

Essential Functions

  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Performs security patrols.
  • Enforces all security and safety protocols and procedures.
  • Assists in maintaining any and all security department equipment including but not limited to: security systems and alarms, keys, magnetic coded access system.
  • Monitors as assigned: security cameras, computers, and alarm panels.
  • Protects all FMNH property from theft, vandalism, fire and accidents within reason.
  • Investigates and writes reports on accidents, incidents, suspicious activities, safety and fire hazards and any and all other security related situations.
  • Provides any needed assistance to visitors, employees, volunteers and patrons with following the department's procedures.
  • Assists in maintaining OSHA standards throughout the Fernbank Museum campus.

Competencies

  • Teamwork
  • Stress management/composure
  • Ethical conduct
  • Communication
  • Customer service

Work Environment
This job operates in a professional environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, radios and filing cabinets.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to speak, listen, stand, walk, use hands to handle or feel, and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Position Type/Expected Hours of Work
Evening and weekend work are required as job duties demand.

Required Education and Experience

  • High school diploma or equivalent
  • At least 21 years of age
  • Good working knowledge of security operations, safety practices in a business environment and enforcement procedures

Preferred Education and Experience

  • Security/law enforcement experience

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

Click here for a downloadable application. (Acrobat required.)
Completed applications should be submitted along with your resume and cover letter to humanresources@fernbankmuseum.org.
Thank you for your interest in becoming part of our team.
Please review employment eligibility information available in English and Spanish before submitting your application.


Special Event Birthday Party Attendant, Part-Time 

Job Summary 
We have several openings on our special event team servicing children’s birthday parties. A perfect job for college students or a great second job. This is a part-time position; all shifts are Saturdays and Sundays between 10am – 5pm; pay is $10/hour. 

Major Functions 

  • Provide exceptional customer service and ensure excellent guest experiences at all children’s birthday parties.
  • Provide general event support during birthday parties such as meeting parents in the lobby, delivering food to private party room and re-setting private room between parties. 
  • Perform general cleaning tasks between parties and at the end of shift. 
  • Maintain a working knowledge of Fernbank. 

Requirements 

  • Ability to work in a face-paced environment 
  • Enthusiastic and positive attitude 
  • Excellent customer service 
  • Must be 18 years or older 

Hospitality and or experience with children a plus.

Click here for a downloadable application. (Acrobat required.)
Completed applications should be submitted along with your resume and cover letter to humanresources@fernbankmuseum.org.
Thank you for your interest in becoming part of our team.
Please review employment eligibility information available in English and Spanish before submitting your application.


Special Event Staff, Part-Time

Position Summary

We have several openings on our special event team servicing our internal, public and private events. This position offers a flexible schedule in a unique work environment. A perfect job for college students or a great second job.

This is a part-time position, most shifts are nights and weekends; pay is hourly plus tips on cash bars.

Essential Functions

  • Provide exceptional customer service and ensure excellent guest experiences at all events.
  • Provide general event support during event including bar backing, bussing, bartending, dishwashing and other duties as assigned. Assist with bar set up. Stocking bars with beverages, glassware and supplies.
  • Perform general cleaning tasks to adhere to health and safety standards; keeping bar and work areas clean and organized and removing trash throughout the shift.
  • Assist with bar break down.
  • Ensure compliance with all beverage regulations
  • Maintain a working knowledge of the Museum's bar offerings including beer, wine and specialty cocktails

Requirements

  • Ability to work in a face-paced environment
  • A team player with an enthusiastic and positive attitude
  • Excellent customer service
  • Must be aged 18 or older
  • Hospitality or restaurant experience a plus

Click here for a downloadable application. (Acrobat required.)
Completed applications should be submitted along with your resume and cover letter to humanresources@fernbankmuseum.org.
Thank you for your interest in becoming part of our team.
Please review employment eligibility information available in English and Spanish before submitting your application.


Special Events Supervisor, Part-Time

Job Summary

Supervise special event staff and beverage operations. Act as the special events liaison for Fernbank with clients and vendors.

Major Functions

  • Supervise all aspects of beverage set-up, breakdown and operations during events
  • Ensure that vendors are following internal guidelines
  • Provide positive interaction with guests and assist clients’ needs during events
  • Manage alcohol inventory for all bar services during events
  • Conduct end of night reporting and tip out for all credit card bars
  • Support Beverage Manager with the Museum’s public events, including Fernbank After Dark
  • Ensure compliance with all beverage regulations
  • Supervise end of night event closeouts by conducting vendor check-outs and final walk through of front and back of house
  • Assist Beverage Manager in maintaining inventory of linen, bar equipment, and other event items
  • Maintain working knowledge of Fernbank’s bar offerings including beer, wine and cocktails
  • Other duties as assigned

Experience Requirements

  • Flexible schedule with the ability to work 15-20 hours per week, including late nights and weekends
  • At least 21 years of age
  • Knowledge of events and beverage industry
  • Excellent communication and customer service; team player with positive attitude
  • At least one-year experience in a supervisor or manager role
  • Bartending experience

Skills and Attributes

  • Organization and decision-making skills
  • Professional image
  • Able to remain calm and in control in difficult situations

Click here for a downloadable application. (Acrobat required.)
Completed applications should be submitted along with your resume and cover letter to humanresources@fernbankmuseum.org.
Thank you for your interest in becoming part of our team.
Please review employment eligibility information available in English and Spanish before submitting your application.