The WildWoods Greeter provides excellent customer service and an introduction to engaging outdoor experiences for Museum guests. This includes families, children, adults and school groups (Pre-K -12). The Greeter, located outdoors at the entrance to WildWoods, will offer visitors information covering topics ranging from biodiversity, habitats, and plant and animals species represented in our outdoor areas.
- Greets visitors to WildWoods and addresses questions regarding the outdoor exhibit, Museum events, exhibitions and facilities.
- Orients guests to the layout of WildWoods and Fernbank Forest
- Encourages guests to take advantage of interpretive stations available that day
- Serves as liaison between visitors and staff, keeping staff informed of feedback from guests as well as any potential problems that arise.
- Completion of 24 volunteer hours within a 6 month period.
- The WildWoods Greeter must complete one full day of Interpreter Training class.
- Attending additional Continuing Education sessions offered throughout the year is encouraged. Training classes will count towards volunteer hours.
- Must complete 50 hours per year
- Ability to work in varying weather conditions. Shifts will be outdoors, from 10am – 1:30pm and 1:30pm – 5pm.
Skills and Attributes
- Friendly, customer service oriented personality.
- Ability to express information to public clearly, concisely, and with enthusiasm
- Curious, motivated, and willing to self-learn
- Able to react quickly and solve problems or notify staff if appropriate.
- Comfortable working in a busy environment
- Appears as scheduled for shift and maintains an accurate record of hours volunteered
- Possesses or is willing to gain a general knowledge of the Museum
- Adheres to volunteer dress code and follows Museum policies and procedures