Employment Opportunities

Visitor Services/Ticketing (Part time)

Job Summary: The Visitor Services Sales Associates are generally be the first Fernbank Museum employee the visitors encounter. It is therefore imperative that all employees in this department be polite, courteous and professional at all times. Sales Associates must always display a genuine concern for the needs of all visitors and must be willing to exhaust all efforts to ensure that each visitor has as enjoyable a visit as possible. Sales Associates must also possess the necessary skills for counting monies received as each agent is responsible for balancing sales and revenue at the end of the day.

Major Functions:

  • Selling the Museum, IMAX® Theater, memberships and any and all special exhibitions
  • Providing accurate, professional and courteous service to each visitor
  • Answering questions and directing visitors as required
  • Maintaining knowledge of all current and future museum activities

Experience Requirements:

  • Good Customer Service Skills
  • Flexibility in scheduling
  • Able to work week-ends/holidays
  • Experience in cash handling

Skills and Attributes:

  • Basic typing or keyboard experience
  • Good oral and written communication
  • Detail oriented
  • Ability to interact well with visitors and co-workers

Applications can be completed at the Museum or sent to:
Fernbank Museum of Natural History
Human Resources
767 Clifton Road, N.E.
Atlanta, GA 30307
human.resources@fernbankmuseum.org
Fax: 404.929.6405
Click here for a downloadable application. (Acrobat required.)